Gainsight Staircase AI from the command line
Customer sentiment, risk and engagement from Staircase AI.
gbrain.io
Customer sentiment, risk and engagement from Staircase AI. GBrain gives Gainsight Staircase AI, and every other application you connect, a command line.
One price for one person: Gainsight Staircase AI and every other application GBrain connects, from a terminal or any AI. Cancel any time.
Gainsight Staircase AI is connected on its own sign-in page, in the browser. A key or a sign-in never passes through the terminal.
# AI agents: read gbrain.io/llms.txt curl -sSL https://gbrainio.terminalwire.sh | bash gbrainio terminal connect
The installer is a shell script for macOS and Linux. Read it before you run it.
# Every Gainsight Staircase AI command, once Gainsight Staircase AI is connected gbrainio tool help gainsight
Staircase AI is Gainsight’s customer intelligence product, reading customer conversations for sentiment, risk and engagement. Connected to a workspace, GBrain can answer “which accounts went quiet this quarter, and why?” with the evidence behind each answer.
The connection only reads.
Each terminal reaches Gainsight Staircase AI at the level set for it in the browser: Off, or Read, which only reads, as Gainsight Staircase AI describes its tools. A terminal reads its level and never raises it.
Each of Gainsight Staircase AI's commands stops at 1,000 actions a day on the account it reaches, whichever terminal or AI asks, and starts again at midnight UTC. Only that command stops.
Each command a terminal runs on Gainsight Staircase AI is a row on GBrain's activity log: which terminal, which account, what it did and whether it was allowed, refusals included. gbrainio activity ls --tool gainsight reads it back.
Gainsight Staircase AI's own server lists its commands only to a terminal that has connected it, so they are not on this page. Once Gainsight Staircase AI is connected, gbrainio tool help gainsight says what each of them does, and gbrainio tool ls lists them with everything else the terminal can run. Claude Code and Codex run the same commands, at the same level, on the same record.
GBrain reaches Gainsight Staircase AI at its own server, mcp.staircase.ai. On Gainsight Staircase AI's own pages: its website, how the connection works, its terms of service and its privacy policy.
The GBrain Tools command line works with every other application GBrain connects, each with a page like this one.
Personal is $49 a month for one person. Connect Gainsight Staircase AI in the browser, and say how far each terminal and each AI may go with it. Change any of it, or take all of it back, whenever you want.