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Plain

Support threads, customers, accounts and Help Center articles.

Install You sign in on Plain's own page. No key to copy.

What GBrain can do with Plain

Plain is customer support infrastructure for B2B teams, covering threads from email, Slack and forms in one queue. Connected to a workspace, GBrain can answer “what are the open threads for Acme, and is anything about to escalate?”, summarize a customer’s past issues before a call, or draft a Help Center article from a knowledge gap.

The connection signs in with a Plain account and has the same permissions as that user, so a reply sent through GBrain shows as coming from them.

  • Search support threads and read a customer's history
  • Reply to, assign, label and resolve threads
  • Track tasks and the knowledge gaps customers hit
  • Read and update Help Center articles

From the command line

GBrain gives Plain a command line too. From a terminal, a script or Claude Code, gbrainio tool help plain lists its commands once it is connected.

Plain from the command line

More in Sales and support

Install Plain in a workspace

You sign in on Plain's own page. No key to copy. Then add it to a workspace, and anyone on the team can ask about it in plain words.

Install Plain Every application