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Intercom

Support conversations, tickets, contacts and help articles.

Install You paste a key from Intercom, kept encrypted on our servers.

What GBrain can do with Intercom

Intercom runs customer messaging and support. Connected to a workspace, GBrain can answer “has this customer reported the bug before?” or summarize what a company has asked support this quarter.

Installing takes an access token from an app in the Intercom Developer Hub. The token’s permissions decide what GBrain can read.

Intercom’s connection only reads. EU workspaces connect to a separate EU address, https://mcp.eu.intercom.com/mcp, added as a custom server.

  • Search conversations
  • Read tickets
  • Look up contacts and companies
  • Search help center articles

From the command line

GBrain gives Intercom a command line too. From a terminal, a script or Claude Code, gbrainio tool help intercom lists its commands once it is connected.

Intercom from the command line

More in Sales and support

Install Intercom in a workspace

You paste a key from Intercom, kept encrypted on our servers. Then add it to a workspace, and anyone on the team can ask about it in plain words.

Install Intercom Every connector